SPECIALIZED DEBT COLLECTION FOR HEALTHCARE PROVIDERS IN COLUMBUS

Our proven process gets results in as few as 90 days.

Our Healthcare Collection Services

In the United States, healthcare costs continue rising at unprecedented rates. Considering the exponential growth in healthcare costs and debt, the ability to quickly track down and collect from those who haven’t paid has become even more important.

If you run a healthcare practice and need help with collecting receivables from clients who owe you for services, contact Point Law. We specialize in healthcare debt collection in Columbus and handle a wide range of healthcare debts, including:

  • Catastrophic medical events (unplanned and unforseen causing significant financial stress)
  • Specialty medical services (cardiology, womens care, pediatrics, ent and others)
  • Elective procedures (cosmetic dentistry and plastic surgery)
  • Insurance-related balances (deductibles and co-insurance)

Our collection services include patient collections, and denied claims recovery. No matter the amount of the debt, we are committed to making the process smooth and painless for both you and the patient. Getting you paid.

Industries We Serve

Point Law serves all types of healthcare clients and establishments, including:

PRIVATE
PRACTICES

DENTAL
OFFICES

LABORATORIES

SPECIALTY
HEALTHCARE PROVIDERS

From chiropractors to gastroenterologists, therapists, ENT physicians, and women’s healthcare, we are committed to recovering your funds.

Why Choose Us

Point Law collects more money in 60-90 days, than other collection agencies strive to collect in 12-24 months. That’s a big difference in your bottom line.

Our approach is simple: we treat people like people. We handle debt collection with care, professionalism, and a firm but compassionate approach.

With our small and experienced team, we set ourselves apart from large agencies that have hundreds of collectors. Our skilled professionals are highly trained, engaged, and results-driven to provide effective debt collection services.

Clients choose us because we:

  • Utilize a proven method of debt collection that is professional, firm and polite.
  • Are dedicated to getting results for every one of our clients, no matter the size of their receivables.
  • Are efficient and responsive, providing fast onboarding and a quick turnaround with results.
  • Regularly provide updates about your accounts so you are never left wondering where you stand.
  • Retain in-house legal counsel that allows for quicker and more cost-effective legal action where necessary.

Our team also provides feedback to clients on improving in-house processes to reduce the chance of collectibles in the future.

Compliance and Certifications

Point Law is committed to staying current with regulatory changes in both the healthcare and debt collection industries to ensure our team maintains the highest standards of ethics and professionalism. We require ongoing training and education for our staff.

We comply with the following standards for your Columbus healthcare debt collection needs:

  • HIPAA (Health Insurance Portability and Accountability Act)
  • FDCPA (Fair Debt Collection Practices Act)
  • TCPA (Telephone Communication Practices Act)
  • Regulation F (guidelines on patient contact methods and frequency)

In addition, as a partner with the Ohio Attorney General, we undergo annual audits and inspection to ensure the highest level of integrity and compliance with respect to privacy and security.

Our Process for Healthcare Debt Collection in Columbus

We strive to make our process for healthcare debt collection in Columbus as simple and effective as possible. Our process includes:

Onboarding

You send us the patient information, which we will put into our company system. A collection letter is immediately sent to the patient.

Initial Contact and Assessment

The next morning, we make initial contact via phone and email and look for assets to understand the patient’s financial situation.

Resolution

We determine the reason for the debt, why it hasn’t been paid, and explore potential means for the patient to pay. We work to find a suitable solution for both the client and the patient.

Legal Action

If regular collection efforts are exhausted, the case is reviewed by in-house legal counsel. If approved, legal proceedings are initiated in-house or through our network of attorneys across the United States.

Our Strategy

We specialize in medical debt collection in Columbus for private practices and specialty medical providers rather than large hospitals or health systems. By focusing on services where patients have more motivation to pay, such as elective procedures or ongoing care relationships, we are able to have a high success rate recovering our clients’ funds.

Our team recognizes the unique challenges in healthcare debt, including insurance complexities, the sensitive nature of medical services, and the various factors that can lead to non-payment. That’s why we aim to recover your funds while maintaining positive patient relationships.

Point Law is committed to understanding each patient’s unique situation and working together to find appropriate solutions. In this way, we are able to support healthcare practices in staying operational and continue serving our communities.

Benefits of Our Services

Our Columbus healthcare debt collection services allow medical facilities to:

  • Effectively recover their funds within 90 days
  • Improve billing practices to reduce future collection issues
  • Increase cash flow and financial health
  • Focus on core responsibilities rather than chasing unpaid bills
  • Reduce their administrative burden
  • Maintain positive patient relationships

Contact Us Today

Contact Point Law today to discuss your medical debt collection in Columbus. We will be happy to review your case and determine how we can help.